PRIVACY POLICY

1. Introduction and Scope

This Privacy Policy ("Policy") describes how Titan Hills Holding LLC, a Wyoming limited liability company ("Titan Hills," "Company," "we," "us," or "our"), collects, uses, shares, and otherwise processes information in connection with our website at https://titanhillsholding.com (the "Site") and any related services, features, forms, or functionality offered through the Site.

References in this Policy to "Titan Hills" include all branded divisions, trade names, and service lines operated by or on behalf of Titan Hills Holding LLC, including but not limited to Titan Cloud Services. Titan Cloud Services is operated by Titan Hills Holding LLC and is not a separate legal entity unless expressly stated otherwise in a written agreement executed by an authorized officer of Titan Hills.

By accessing or using the Site, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, you should not use the Site or submit any information through it.

This Policy does not apply to information collected offline, through channels not linked to the Site, or by any third party whose website or service may be linked from or integrated with the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you interact with the Site, including but not limited to:

• Name, job title, company or organization name
• Email address and mailing address
• Information submitted through contact forms, request for quote (RFQ) forms, consultation request forms, demo request forms, or other inquiry forms
• Product or service specifications, part numbers, technical requirements, drawings, documents, or files uploaded in connection with a quote request or inquiry
• Meeting preferences, scheduling information, and any details you provide when booking through Calendly or similar third-party scheduling tools (see Section 7)
• Any other information you choose to provide in correspondence, submissions, or communications with us

2.2 Information Collected Automatically

When you visit the Site, certain information may be collected automatically through cookies, server logs, analytics tools, and similar technologies, including:

• IP address, browser type and version, operating system, device type
• Referring URL, pages visited, time spent on pages, click behavior, and navigation paths
• Date, time, and frequency of access
• General geographic location inferred from IP address
• Information collected by cookies, pixels, web beacons, or similar tracking technologies

2.3 Information from Third Parties and Other Sources

We may receive information about you from third-party sources, including:

• Business data providers, public databases, and commercially available sources
• Third-party platforms and tools integrated with or linked from the Site (e.g., scheduling tools, analytics providers)
• Referral partners, vendors, or other parties with whom you have a business relationship
• Government or publicly available registries in connection with business verification

We may combine information collected through the Site with information obtained from these and other sources for the purposes described in this Policy.

3. How We Use Information

Titan Hills uses collected information for legitimate business purposes, including but not limited to:

• Responding to inquiries, quote requests, consultation requests, and communications
• Providing, operating, maintaining, and improving the Site and our services
• Processing and evaluating RFQ submissions, orders, and business opportunities
• Communicating with you about products, services, promotions, events, and business updates
• Administering accounts, if and when offered
• Conducting internal analytics, research, reporting, and business intelligence
• Personalizing your experience on the Site
• Detecting, preventing, and addressing fraud, security incidents, and technical issues
• Enforcing our Terms of Service and other agreements
• Complying with applicable laws, regulations, legal processes, and government requests
• Pursuing, establishing, exercising, or defending legal claims
• Facilitating business transactions, including mergers, acquisitions, financings, or asset transfers
• Any other purpose disclosed at the time of collection or with your consent

4. Cookies, Analytics, and Tracking Technologies

The Site may use cookies, pixels, web beacons, local storage, and similar technologies to collect information automatically and improve your experience. These technologies may be used for purposes including:

• Site functionality and session management
• Analytics and performance monitoring
• Understanding usage patterns and user preferences
• Marketing and advertising measurement

We may use third-party analytics services (such as Google Analytics or similar tools) that use cookies and similar technologies to collect and analyze Site usage data. These providers may collect information about your use of the Site and other websites over time.

Most web browsers allow you to manage cookie preferences through browser settings. Disabling cookies may affect the functionality of certain features of the Site. Your use of the Site with cookies enabled constitutes consent to the use of cookies as described in this Policy.

5. Sharing and Disclosure of Information

Titan Hills may share or disclose your information in the following circumstances:

• Affiliates and Related Entities: With entities under common ownership or control with Titan Hills Holding LLC, including any branded divisions or service lines
• Service Providers and Vendors: With third-party providers that perform services on our behalf, such as hosting, analytics, email delivery, payment processing, scheduling, data storage, and IT support, subject to obligations of confidentiality
• Professional Advisors: With attorneys, accountants, auditors, consultants, and other professional advisors in connection with business operations or legal matters
• Business Transactions: In connection with or during negotiations of any merger, acquisition, sale of assets, financing, reorganization, bankruptcy, or similar transaction involving Titan Hills
• Legal and Regulatory: When required by law, regulation, legal process, subpoena, court order, or government request, or when Titan Hills believes in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request
• Enforcement: To enforce our Terms of Service, this Policy, or other agreements, and to protect the rights, property, or safety of Titan Hills, our users, or others
• With Your Direction or Consent: When you direct us to share information or provide consent

Titan Hills does not sell personal information to third parties for their own direct marketing purposes.

6. Third-Party Links and Platforms

The Site may contain links to, or integrations with, third-party websites, platforms, and services that are not owned or controlled by Titan Hills. This includes, without limitation, third-party vendor portals, social media platforms, external product or service pages, and embedded tools or widgets.

Titan Hills is not responsible for the privacy practices, terms of service, security, or content of any third-party website or service. Your interactions with such third parties are governed by their own policies and terms. We encourage you to review the privacy policies of any third-party site you visit.

7. Third-Party Scheduling Tools

Titan Hills may use Calendly or similar third-party scheduling tools to facilitate the booking of consultations, demonstrations, meetings, or other appointments through the Site or through links provided by Titan Hills.

When you use such scheduling tools, the third-party provider may collect and process information you submit, including but not limited to:

• Your name
• Email address
• Company or organization name
• Meeting preferences and availability
• Any additional information you provide in scheduling fields or notes

Such third-party scheduling providers operate under their own privacy policies and terms of service, which may differ from this Policy. Titan Hills does not control and is not responsible for the data practices of these third-party providers. You are encouraged to review the applicable provider's privacy policy before submitting information through any scheduling tool.

8. Data Retention

Titan Hills retains information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. Retention periods may vary depending on the nature of the information, the purposes for which it is processed, and applicable legal requirements.

When information is no longer required for any of these purposes, we will take commercially reasonable steps to delete or de-identify it, subject to applicable law and our record-keeping obligations.

9. Security

Titan Hills implements commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Titan Hills does not guarantee or warrant the absolute security of any information and cannot ensure or warrant that information you transmit to us will not be intercepted, accessed, disclosed, or altered by unauthorized third parties.

You are responsible for maintaining the security of any credentials, login information, or access you use in connection with the Site, and for any activity that occurs under your account or access.

10. International Transfers

Titan Hills is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. These jurisdictions may have data protection laws that differ from those in your jurisdiction. By using the Site or submitting information to us, you consent to such transfer, storage, and processing.

11. Children's Privacy

The Site is not directed to individuals under the age of 18, and Titan Hills does not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take commercially reasonable steps to delete such information. If you believe we may have collected information from a child under 18, please contact us using the information provided below.

12. Your Rights Under Applicable Law

Residents of certain jurisdictions may have rights under applicable privacy and data protection laws, which may include the right to access, correct, delete, or restrict the processing of personal information, or to opt out of certain data practices, subject to applicable exceptions and limitations.

If you wish to exercise any such rights, you may submit a verifiable request to us using the contact information provided below. Titan Hills will respond to verifiable requests as required by applicable law within the timeframes prescribed by such law. We may require information from you to verify your identity before processing your request.

Titan Hills will not discriminate against you for exercising any rights available to you under applicable law.

13. Marketing Communications

If you receive marketing or promotional emails from Titan Hills, you may opt out at any time by following the unsubscribe instructions included in those communications or by contacting us directly. Please note that even after opting out of marketing communications, you may continue to receive transactional, administrative, or service-related communications from us.

14. Submissions, Quote Requests, and Confidentiality

Titan Hills may receive various submissions through the Site, including but not limited to quote requests, product specifications, technical drawings, documents, files, ideas, suggestions, concepts, feedback, or other materials ("Submissions").

Unless Titan Hills has entered into a separate, written confidentiality agreement or nondisclosure agreement executed by an authorized representative of Titan Hills expressly covering specific information, all Submissions are considered non-confidential and non-proprietary. You should not submit any information through the Site that you consider confidential, proprietary, or trade secret unless and until Titan Hills has agreed in writing to confidentiality obligations covering such information.

By making a Submission, you grant Titan Hills a non-exclusive, royalty-free, perpetual, irrevocable, worldwide right and license to use, reproduce, modify, adapt, publish, translate, distribute, display, and otherwise exploit the Submission for any lawful business purpose, without obligation of compensation, attribution, or confidentiality, except as expressly provided in a separate written agreement.

Titan Hills assumes no obligation to review, respond to, or act upon any Submission, and shall have no liability arising from or related to any Submission.

15. Changes to This Policy

Titan Hills reserves the right to modify, update, or replace this Policy at any time in its sole discretion. Changes will be effective upon posting to the Site with an updated "Last Updated" date. Your continued use of the Site after the posting of any revised Policy constitutes your acceptance of such changes. We encourage you to review this Policy periodically.

Titan Hills is not obligated to provide individual notice of changes to this Policy, although we may elect to do so in certain circumstances.

16. Contact Information

If you have questions about this Privacy Policy, wish to exercise any rights under applicable law, or need to contact us regarding your information, please reach out to: